Founder-led · Philippines

Your week gets quieter when someone steady takes the admin.

I help coaches, agents, and service professionals with email follow-ups, scheduling, and the work that keeps stealing client time. We start with a short chat — then a small trial if it fits.

Shane Ross Lao
Start with a trial About 10 hours. Test the fit before anything bigger.

Interactive

What’s eating most of your week?

Tap the one that feels true. I’ll tell you how I’d take it off your plate — then we can book a time while it’s fresh.

Lock a time

How it works

Simple on purpose.

No long onboarding. No giant retainers on day one.

01

15-minute chat

We name the task that’s actually draining you. If I’m not the right fit, I’ll say so.

02

A 10-hour trial

You test quality, communication, and whether work actually leaves your plate.

03

Continue if it helps

Part-time support after that. I handle the work myself first. Network help only if you want it.

What I take

The unglamorous work that runs the business.

Email & follow-ups

Inbox triage, replies, and the messages that should have gone out yesterday. If a lead needs a human follow-up call, I can take that too.

Scheduling

Calendar, confirmations, reschedules, and keeping the week from collapsing.

General admin

Docs, trackers, coordination, and the small tasks that stack up.

New venture setup

You want to enter something new and feel stuck. I take the research and messy setup and get a first version running.

From previous client work

People don’t remember the tools. They remember the breathing room.

“I really appreciate you handling the calendars, the data, the scheduling, keeping the whole thing running week to week. You handle a lot of the behind-the-scenes that I don’t have to.”

Founder · online business · ops support

“Highly organized, detail-oriented, and proactive… made my job much easier.”

Arjoe L. · Business Unit Head

“I really appreciate you handling the calendars, the data, the scheduling, keeping the whole thing running week to week. You handle a lot of the behind-the-scenes that I don’t have to.”

Founder · online business · ops support

“Highly organized, detail-oriented, and proactive… made my job much easier.”

Arjoe L. · Business Unit Head

“I really appreciate you handling the calendars, the data, the scheduling, keeping the whole thing running week to week. You handle a lot of the behind-the-scenes that I don’t have to.”

Founder · online business · ops support

“Highly organized, detail-oriented, and proactive… made my job much easier.”

Arjoe L. · Business Unit Head

“I really appreciate you handling the calendars, the data, the scheduling, keeping the whole thing running week to week. You handle a lot of the behind-the-scenes that I don’t have to.”

Founder · online business · ops support

“Highly organized, detail-oriented, and proactive… made my job much easier.”

Arjoe L. · Business Unit Head

“Shane is one of the most reliable employees I have worked with. You give her the tasks and she’ll make it happen.”

Erik E. · Operations Head

“Margins have more than doubled since you took over. Let’s keep that momentum going and focus on scaling.”

Brand owner · Amazon work · Sep 2025

“Shane is one of the most reliable employees I have worked with. You give her the tasks and she’ll make it happen.”

Erik E. · Operations Head

“Margins have more than doubled since you took over. Let’s keep that momentum going and focus on scaling.”

Brand owner · Amazon work · Sep 2025

“Shane is one of the most reliable employees I have worked with. You give her the tasks and she’ll make it happen.”

Erik E. · Operations Head

“Margins have more than doubled since you took over. Let’s keep that momentum going and focus on scaling.”

Brand owner · Amazon work · Sep 2025

“Shane is one of the most reliable employees I have worked with. You give her the tasks and she’ll make it happen.”

Erik E. · Operations Head

“Margins have more than doubled since you took over. Let’s keep that momentum going and focus on scaling.”

Brand owner · Amazon work · Sep 2025

About

I’m Shane. I stay with the business as it changes.

I started as a VA in 2022 with one founder, and I’m still with her. We went from Shopify to Amazon to GoHighLevel (site, funnels, emails, courses) and social. Before that I was an executive assistant and assistant project manager. When a CEO wanted a new venture standing up, I did the research and setup.

Founder-led, not an agency pitch. You tell me what’s stuck. We pick one lane. If it’s outside what I should own, I’ll say so.

See more of the work →

Who is this for?

Coaches, consultants, agents, and small service businesses that are still doing their own follow-ups and admin.

Do I need to know what to delegate?

No. That’s what the 15-minute chat is for. We pick one clear lane for the trial.

Can you help me start something new?

Yes. If you want to enter a new venture and feel lost in the setup, I take the messy research and get a first version standing — site, funnel, listing, or ops — then we decide what continues.

Is this an agency?

It’s a startup, founder-led service. I do the work. I can match extra help later if we both want that.

Where are you based?

Philippines. I’ve worked with clients in the US, UK, and Australia. Local work is welcome too — we just pick hours that overlap.

Let’s put 15 minutes on the calendar.

No deck. No hard close. Just a conversation about what you want off your plate — and a trial if it makes sense.

Book the chat